How can becoming a data-driven agency help to prioritize work and measure impact?
Beverly (BJ) Walker, director of the Department of Children and Family Services in Illinois, talks about the importance of putting data in the hands of front line staff to help support effective day-to-day decision-making. She notes also that data can help agencies make adjustments and assess whether they are making improvements.
Beverly (BJ) Walker contends that data is agnostic and it tells the truth, describing how data can illuminate the impact an agency is having and help to prioritize its work with children and families.